Dos And Don’ts You Need To Know: New Immigrants To Canada

Dos and Don’ts for Immigrants Coming to Canada: A Guide to Everyday Etiquette. (Part One of Three)

Starting a new life in Canada is both exciting and challenging. It marks the beginning of fresh opportunities, new connections, and personal growth. However, beyond the paperwork and logistics lies one of the most essential aspects of genuinely settling in: understanding and adapting to Canadian culture. What is considered polite, regular, or respectful in one country may be perceived very differently here. Everyday situations—such as how you greet someone, speak on public transportation, or show up for a meeting—carry unspoken social rules that shape how you’re perceived and how smoothly you integrate.

Being aware of these cultural nuances not only helps you feel more confident but also makes a positive impression on those around you. Whether you’re navigating public spaces, entering the workforce, or simply building a community, understanding local etiquette plays a significant role in your journey. Here are some essential Dos and don’ts to help you settle in respectfully, professionally, and confidently as you begin your life in Canada.

1. Be Considerate in Public Spaces and on Public Transport

Canada places a high value on personal space and public courtesy. Avoid carrying large backpacks in crowded areas. If necessary, bring them in front of you by hand so you don’t unintentionally bump others, especially on public transport.

Don’t place bags on seats—they’re meant for people. Also, be aware of blue seats on buses and trains; these are reserved for seniors, pregnant individuals, or those with disabilities. Use the regular (usually red or grey) seats if you’re non-disabled.

Avoid video calls or loud conversations in public, and keep your media volume to a minimum by using headphones. Loud talking or extended phone calls in public are considered disruptive. Additionally, personal hygiene is crucial—using deodorant daily helps maintain freshness, especially in shared spaces.

2. Drop the “Sir”: Understand Workplace Etiquette

Unlike some countries where “Sir” or “Madam” are common signs of respect, in Canada, the term “Sir” is rarely used unless someone holds a royal title. In most workplaces, including call centers and customer service roles, it’s more common and acceptable to use first names or, in formal settings, Mr./Ms. + last name. Using “Sir” casually can sound overly formal or outdated, and adjusting to this norm shows cultural awareness and professional adaptability.

3. Time is Respect: The Importance of Punctuality

Punctuality is a cornerstone of Canadian culture, a sign of respect for others’ time. Whether it’s a job interview, a business meeting, or simply arriving at work, being on time is not just expected, it’s a must.

Aim to arrive at least 15 minutes early for meetings to ensure you have ample time. Use tools like Google Maps to calculate your travel time, and always factor in traffic and parking time, especially when driving. If you’re delayed for any reason, communicate promptly and clearly. A vague excuse like “traffic” is not sufficient unless it’s a major, unavoidable event. Keep in mind that being late without notice is often perceived as a sign of poor planning or a lack of respect.

4. Do Respect Personal Space

In Canada, personal space is highly respected. Whether in lines, on public transport, or even during conversations, maintaining a healthy distance of about an arm’s length from others is a sign of respect for their comfort. Avoid standing too close or leaning in, as it may make people uncomfortable and can lead to strained interactions.

5. Dress Appropriately for the Setting

How you dress is a reflection of your respect for the setting and the people around you. For most workplaces, business casual attire is the norm. In public, dressing neatly and appropriately for the weather is not just expected, it’s a sign of your professionalism. Being clean and presentable is more important than being fashionable. Avoid wearing overly casual or revealing clothing in professional or formal settings.

6. Do Say “Please” and “Thank You” Often

Courtesy is part of daily life in Canada. Phrases like “please,” “thank you,” “excuse me,” and “sorry” are used frequently and sincerely. Using these words can make interactions smoother and shows basic respect. Not using them can come across as impolite, even if unintentional.

7. Don’t Cut Lines (Queues)

Lining up is a big deal in Canada. Whether it’s at a coffee shop, government office, or bus stop, cutting in line is a significant breach of etiquette. Always wait your turn patiently. If you’re unsure, please ask politely where the line begins, for example, ‘Excuse me, is this the start of the line?’

8. Learn About Waste Sorting and Recycling

Canada is environmentally conscious, and many cities have separate bins for garbage, recycling, and compost. Before tossing something away, take a moment to read signs and understand local waste-sorting rules. Throwing everything into one bin may be considered irresponsible and, in some cases, could result in fines.

9. Don’t Assume Everyone Shares Your Views

Canada is a proudly multicultural nation that values diversity and freedom of belief. Be respectful when discussing religion, politics, or personal opinions, especially in the workplace or with new acquaintances. These topics can be sensitive, so it’s best to listen openly and avoid making strong assumptions or statements.

10. Do Tip at Restaurants and Salons

In Canada, tipping is not optional—it’s a cultural norm. At restaurants, cafes, salons, or when taking a taxi, the standard tip is around 15–20% of the total bill. Failing to tip can come across as rude or disrespectful, primarily since many service workers rely on tips to supplement their income.

Final Thoughts

Canada offers an inclusive and respectful society where diversity is celebrated and individual rights are respected. Understanding these cultural nuances can make your transition smoother and more fulfilling. These Dos and don’ts are just a starting point—there’s so much more to learn and experience as you settle in.Stay tuned for next month’s article, where I’ll dive deeper into other aspects of Canadian culture, workplace etiquette, and social norms that can help you feel more at home.